Amazon puts its drone deliveries on hold following two crash incidents

Amazon’s drones won’t be making any deliveries in the foreseeable future. According to Bloomberg, the company has paused all commercial drone deliveries in Texas and Arizona after a previously undisclosed event in which two of Amazon’s MK30 drones had crashed at the Pendleton, Oregon airport it uses for testing. MK30 is the company’s next-gen drone model, which is lighter and has a longer range than its predecessor, the MK27. The incidents took place in December, with one of the drones even catching fire after it fell. Amazon reportedly determined that its drones crashed due a software issue that’s linked to the light rain drizzling at the time the tests were being conducted.

The company said, however, that the crashes weren’t the “primary reason” why it’s putting its drone deliveries on hold. Amazon spokesperson Sam Stephenson told Bloomberg that it’s “currently in the process of making software changes to the drone” and that the operational pause is voluntary. After the updates are completed, Amazon still has to secure an approval from the Federal Aviation Administration before it can resume its operations. “Employees at the drone sites, who were told of the action Friday, will continue to be paid during the pause,” Stephenson added.

In addition to the crashes in December, two MK30 drones collided during another test a few months earlier. Stephenson explained that Amazon expects to see incidents like these during testing and that they help the company improve the service’s safety. Amazon has been sending out non-medical shipments via drones in Texas since 2022 before adding prescription medication a year later. In 2024, Amazon halted drone deliveries in California, but it also launched the service in Phoenix, Arizona.